Privacy Policy

A Legal Disclaimer

Last updated: 30.07.25
Rope & Rig is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data when you use our website.
By using this website, you consent to the practices described in this policy.

1.
Who We Are
Rope & Rig
Registered in Wales
Email: info@ropeandrig.net
Business address: Vale of Glamorgan, South Wales, UK
We are the data controller for any personal information submitted through this website.

2.
What Data We Collect
We may collect and process the following information:

• Name and contact details (e.g. email address, phone number) if you contact us via forms or email

• Technical data (e.g. IP address, browser type, operating system)

• Website usage data (e.g. pages visited, time on site, referring links) via cookies and analytics

• Any information you provide when requesting a quote, making an enquiry, or engaging with us online

We do not knowingly collect data from children under 13.

3.
How We Use Your Data
We use the data we collect to:

• Respond to your enquiries or requests

• Provide our services

• Improve the performance and content of our website

• Keep records of communication

• Ensure security and prevent fraud

We do not sell or rent your personal data to third parties.

4.
Legal Basis for Processing
We process your data under the following lawful bases:

• Consent – where you’ve given clear permission (e.g. submitting a contact form)

• Contract – where processing is necessary to provide a service you’ve requested

• Legitimate interest – such as improving our website or communicating with existing clients

• Legal obligation – to comply with applicable laws and regulations
   

5.
Cookies & Tracking
Our website uses cookies to enhance your experience and understand how visitors use our site.
Cookies may collect anonymous usage data, such as:

• Pages visited

• Time spent on site

• Device type and browser

• Referring websites

You can control or disable cookies through your browser settings. By using our website, you consent to the use of cookies unless you opt out.

6.
Data Storage & Security
We take appropriate security measures to protect your data, including encryption, access controls, and secure servers.
Your data is stored securely and only for as long as necessary for the purpose it was collected.

7.
Sharing Your Data
We may share your data with trusted third-party service providers (e.g. email platforms or web hosting services) solely for the purpose of operating our business.
We do not share personal data for marketing purposes without your explicit consent.

8.
Your Rights Under UK GDPR
You have the right to:

• Access a copy of the personal data we hold about you

• Request correction of inaccurate data

• Request erasure of your data (right to be forgotten)

• Object to or restrict processing in certain circumstances

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@ropeandrig.net

9.
External Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of other sites and recommend you read their policies.

10.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact:
info@ropeandrig.net